What should I do if my skis/snowboard get stolen?

Imprint: Updated 7 October 2015

It’s a sad fact that in this day and age, we can no longer leave our skis outside as we enjoy a warming hot chocolate, après ski, or a leisurely lunch at the side of the piste. “Prevention is always better than cure", so be very careful about how and where you leave your skis unattended. Should the worst happen and you can’t find your kit where you left it, follow these points:

Before you panic, double-check the area where you left them, just in case. It is possible they have fallen over and/or have been put back in a different location.
Report the theft to the police as soon as possible. Don’t be fobbed off by the lack of interest by the local police force. They see this type of incident all the time, and are therefore not always the most helpful. Be persistent, this is necessary and required by all insurance companies.
If applicable, tell your resort representative. If they were rental skis, you'll probably have to deal with the shop, and they may be able to provide some assistance. When hiring the skis, some rental shops will offer additional insurance to protect you against theft. If you choose not to take this option, or the rental shop doesn’t provide this service, you will probably have to pay for the skis (to the replacement cost value) and then claim on your insurance.

Theft tends to happen when you least expect it. Speaking from personal experience, even placing your skis directly behind you as you sit in a café or bar can be a mistake… BE AWARE!! Here are some tips to minimize the risk of having your skis/snowboard stolen:

Never leave your skis unattended for a long period of time outside a bar or restaurant. Some bars may offer a “ski monitoring” service.
Avoid leaving skis on your balcony, even if your apartment is located on the higher floors of the building (thieves have been known to scale up to four floors for the latest skis and snowboards!)
Always keep your skis in your sight line.
Swap a ski with a friend when going into a mountain restaurant or bar; but don’t put the unmatched pairs next to each other!!
Where you have rental skis, ask the rental shop to write your name on the skis as many people will have the same or similar pairs, and may take yours by accident.
Use ski lockers where provided.
Invest in a ski/snowboard lock. Although it won’t prevent the determined thief, it may deter them.
Check your insurance policy to see what’s covered should your own skis, or rental skis be stolen.